Unified Communications
Unified Communications (UC) is a concept, not a product. It’s a way of maximising the benefits of your communication systems by making them work together, in a unified fashion. The outcomes include reduced costs, streamlined business processes, and improved methods of work.
You can use both real-time, and non-real-time, delivery of communications, mapped to your specific needs. There are many options to chose from the vast array of complex systems, technologies and tools that are available today, starting with Voice and Telephony systems integrated into your IP network (or VoIP).