Conferencing and Collaboration
Virtual meeting spaces, that allow real-time interaction with customers and employees over long distances, are now feasible. Yet most organisations use a number of tools and applications to share information in real-time and struggle to achieve collaboration that is cost efficient. Conferencing and collaboration tools and services range from simple dial-in audio conferencing to multimedia; multiparty collaboration with Instant Messaging (IM); application sharing; presentation sharing; immersive and peer-to-peer video conferencing; blogs; RSS feeds; and social networking applications. Collaboration tools incorporate presence management so that you know where your co- collaborators are, and if they are available in real time.