Partners

Matching the right products and services to your specific business needs

As a solution provider, UXC Connect partners with technology leaders to provide our customers with best-practice solutions.

We invest significantly in these partnerships in terms of training, people, IP and innovation, because we know our customers gain a distinct advantage when we leverage the best there is in world class technology. 

We can provide independent advice and the ultimate solution based on the most appropriate technology for our customers' particular environment and business outcomes. 
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Airwatch

AirWatch by VMware is the leader in enterprise mobility management, with more than 12,000 global customers. The AirWatch platform includes industry-leading mobile device, email, application, content and browser management solutions. Organisations can implement these solutions across device types and use cases, including complete EMM for corporate and line of business deployments, and containerised solutions for bring your own device (BYOD) programs. UXC Connect has partnered with AirWatch since 2011. UXC Connect uses AirWatch as its MDM (Mobile Device Management) platform within our Mobility as a Service (MaaS) solution. 

In 2015, UXC Connect had successfully certified as VMware's Mobility Management partner.


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Alcatel-Lucent Enterprise

Alcatel-Lucent Enterprise is a global leader in communications, networking & cloud technology. UXC Connect is a Premium Partner, the highest partner certification level, for Alcatel-Lucent Enterprise products in Australia.

UXC Connect was recognised as Alcatel-Lucent Enterprise APAC Partner of the Year for 2015. UXC Connect received the top award in the category for the work it has done in the region as a Premium Partner for Alcatel-Lucent Enterprise.

UXC Connect was awarded 'Global Transformational Partner of the Year' and 'APAC Most Innovative Cloud Partner of the Year' at the 2014 Alcatel-Lucent Enterprise Global Executive Partner Days conference.

In April 2013, UXC Connect added to its extensive certification pool with specialisations in Open Touch, Contact Centre and LAN Network and in 2012 was named Alcatel-Lucent Enterprise's Asia-Pacific Communications Partner of the Year.


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Aruba Networks, a HP company

Aruba Networks, an HP company, is a leading provider of next-generation network access solutions for the mobile enterprise. The company designs and delivers Mobility-Defined Networks that empower IT departments and #GenMobile, a new generation of tech-savvy users who rely on their mobile devices for every aspect of work and personal communication. To create a mobility experience that #GenMobile and IT can rely upon, Aruba Mobility-Defined Networks™ automate infrastructure-wide performance optimisation and trigger security actions that used to require manual IT intervention. The results are dramatically improved productivity and lower operational costs.

UXC Connect is a certified Platinum partner, the highest partner certification level, with Aruba's partner program. In 2015, UXC Connect was awarded Aruba FY15 Enterprise Partner of the Year, in recognition of delivering on Aruba industry leading Wi-Fi and Mobility solutions to major Enterprise and Government accounts. UXC continues to maintain the highest levels of Aruba design, consulting and delivery skills. 

UXC Connect partners with Aruba Networks to deliver business outcomes for customers in Higher Education, Healthcare, Government, Mining, Oil & Gas and large Enterprise. Our joint solutions focus on next-generation network access solutions for the large and diverse workforce. UXC Connect is a certified Platinum partner, the highest partner certification level, with Aruba’s partner program.


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AsdeqLabs

AsdeqLabs is a highly experienced Australian mobile software company established in 2011 and is the creator of the Enterprise Mobile Content Management Solution (EMCM) AsdeqDocs. AsdeqDocs allows an organisation to securely distribute documents from its existing corporate document repositories to mobile devices including tablet devices, smart phones and laptops. 

The longstanding UXC Connect partnership with Asdeq Labs provides clients with a significant differentiated mobility solution for Field Force Automation (FFA) where security, compliance and process efficiency are of critical importance.


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CA Technologies

CA Technologies creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business, in every industry. From planning to development to management and security, CA is working with companies worldwide to change the way we live, transact and communicate. CA software and solutions help our customers drive enterprise-wide productivity, offer differentiated user experiences and open new growth opportunities. CA Technologies is able to deliver this value across multiple environments—mobile, private and public cloud, distributed and mainframe. UXC Connect is a certified Premier partner, the highest partner level, with CA technologies.

UXC Connect's key CA technology offerings are from CA's 'OpsCenter' portfolio:

CA Solutions within the OpsCenter Portfolio deliver enterprise class customer experience and operational efficiency by utilising 360-degree visibility of systems and infrastructure performance. The CA OpsCenter portfolio provides tools that manage and monitor performance and availability of IT Infrastructure, Applications, Cloud and Mobility providing clients with the keys to ensuring their customers are up and running.


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Cisco

UXC Connect has achieved Cisco Gold Certification, the highest partner certification level, every year since 1999 which highlights our expertise in virtually every aspect of Cisco’s business. UXC Connect has advanced architecture specialisations across Borderless Network, Collaboration and Data Centre along with certifications in Cisco’s Advanced Technology Program for TelePresence Video and Identity Services Engine.

UXC Connect is an authorised partner under the Cisco Services Partner Program, which enables them to work closely with Cisco to effectively deliver relevant customer support solutions. UXC Connect has over 50 Cisco accredited specialists and was the first Cisco partner in Australia to have CCIE Voice capabilities. In 2012, UXC Connect was awarded the Cisco Gold Star for Customer Satisfaction Excellence which is the highest distinction a partner can achieve within the Cisco Channel Partner Program.

In 2015, UXC Connect has achieved Advanced Technology Program for Cisco Application Centric Infrastructure (ACI) Partner. UXC Connect is the first partner in Australia to deploy Cisco’s Application Centric Infrastructure solution to an enterprise customer.

In 2016, UXC Connect was presented the Cisco Sales Partnership of the Year award and Operational Excellence award.


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Citrix

UXC Connect is a Citrix Solution Advisor (CSA) Silver Partner, leveraging strong Citrix sales, pre-sales, design, implementation and support skills to offer Citrix solutions nationally. Citrix provides key technologies that power UXC Connect's Enterprise Mobility and Cloud solutions.

Citrix is the cloud company that enables mobile work styles—empowering people to work and collaborate from anywhere, securely accessing apps and data on any of the latest devices, as easily as they would in their own office. Citrix solutions help IT and service providers build clouds, leveraging virtualisation and networking technologies to deliver high-performance, elastic and cost-effective cloud services.


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Commvault

CommVault allows customers to protect, manage and access data across the business. CommVault® Simpana software is built from the ground up on a single platform and unifying code base for integrated data and information management.

UXC Connect is a CommVault Platinum Partner and an Accredited Support Partner (CASP) which allows them to offer CommVault's Simpana software and support services to enterprise customers across Australia and New Zealand. CommVault selected UXC Connect as Avnet 'Business Partner of the Year' for 2013 based on our achievements across revenue, transactions, investment and team engagement. 

By selecting CommVault's data and information solution Simpana as part of an integrated solution, UXC Connect can offer its clients data management that reduces the burden of storage costs while increasing operational efficiency.


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EMC2

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyse their most valuable asset - information - in a more agile, trusted and cost-efficient way.

UXC Connect is a certified Silver certified partner in recognition of their relevant technical skills and knowledge in EMC solutions.


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Genesys

Genesys solutions serve more than 4,000 customers worldwide in some of the most prestigious companies, including telecommunications carriers, application service providers and mid-market enterprises. 

Their contact centre solutions enable businesses to intelligently route customer interactions across all communications channels to the appropriate agent or company resource. The routing is based on business drivers such as service levels, revenue goals, individual customer value and demographic information, agent skill sets and company-wide business processes.

As a strategic partner, Genesys platforms help UXC Connect provide interaction management contact centre solutions to organisations across Australia. 


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Microsoft

Microsoft develops software designed to increase personal and organisational productivity. UXC Connect has a long history of working with Microsoft and is certified in Gold Devices and Deployment, the highest partner level, which demonstrates our ability to provide innovative solutions based on the latest Microsoft products and technologies.

Our on-going commitment to Microsoft provides our customers with the safety and assurance of receiving the very highest levels of expertise and experience when they choose UXC Connect to develop, integrate and support Microsoft-based solutions.

In 2016, UXC Connect successfully achieved Microsoft Gold Cloud Platform competency. UXC Connect had to meet a number of qualification gates, including technical certifications and customer cloud consumption. This positions UXC Connect as a leader in offering Azure (IaaS, PaaS and SaaS) professional and support service solutions.

Achieving the Microsoft Gold Cloud Platform competency demonstrates UXC Connect's expertise, relevance and commitment to today's technology market.


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NetApp

NetApp delivers a data fabric which provides data protection, management and provides customers with unparalleled efficiency, control and choice in a Hybrid IT environment.

The data fabric enabled by NetApp provides a common set of data services across resources with the data control and choice that customers need. It transforms how organisations manage, secure, protect, and move their data across the hybrid cloud, no matter where the data is or when it is needed.

UXC Connect is one of NetApp’s most accredited partners and holds the following NetApp certifications:

  • NetApp Platinum Certification
  • NetApp Clustered Data on Tap Specialisation Certification
  • NetApp Professional Services Certification
  • NetApp Flexpod Specialisation Certification
  • NetApp Support Services Partner Certification

In recognition of achieving the highest level of FlexPod competency and our demonstrated ability to provide exceptional FlexPod data centre solutions to our customers, UXC Connect was awarded the FlexPod Accelerator award in 2014, one of only six partners across Asia Pacific.


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Quantum

Quantum has revolutionised Data Protection and Big Data management with solutions that enable enterprises to drastically improve the performance and efficiency of their backup, recovery, and archive operations.


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Riverbed

Riverbed, at more than $1 billion in annual revenue, is the leader in application performance infrastructure, delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance.

Riverbed enables hybrid enterprises to transform application performance into a competitive advantage by maximising employee productivity and leveraging IT to create new forms of operational agility. Riverbed’s 25,000+ customers include 97% of both the Fortune 100 and the Forbes Global 100.

UXC Connect is a Riverbed Premier Partner. This is in recognition of the high quality skills and experience we bring to WAN Optimisation, Network Performance Management and Hyper Converged Branch Infrastructure.

UXC Connect is certified as a Riverbed Authorised Support Partner (RASP) which enables us to jointly develop and deliver relevant customer support solutions.


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Splunk

By monitoring and analysing everything from customer click-streams and transactions to network activity and call records—and more— Splunk helps turn machine data into valuable insights no matter what business you're in.

UXC Connect has partnered with Splunk since early 2013 to offer Operational Intelligence to customers across a number of vertical industry sectors including Government, Education, Healthcare and Mining, Oil & Gas. Our partnership makes machine data accessible, usable and valuable to our customers.

Our solutions offer our clients the freedom and flexibility to ask questions and receive answers in real time, helping them to unlock the largely untapped value in the massive streams of data generated across their organisation.


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Tripleplay

Tripleplay Services is a specialist IP Based television, signage and video streaming software provider offering products and services designed to meet  the needs of enterprise customers including corporate users, Mining Oil and Gas, education, retailers, hospitality, stadia and residential premises.

In 2012, UXC Connect and Tripleplay established a partnership to provide world class IPTV, Video on Demand and Digital Signage solutions to businesses across Australia. Already tried and tested, the partnership between Tripleplay and UXC Connect continues to evolve dynamically, ensuring that both parties continue to provide industry leading solutions to customers throughout Australia.


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VMWare

VMware virtualises computing, from the data centre to the cloud to mobile devices, to help customers be more agile, responsive, and profitable.

VMware is radically transforming IT with technologies that make business more agile, efficient and profitable. VMware simplifies IT complexity across the entire data centre.

UXC Connect partners with VMware to help customers accelerate their server optimisation and explore moving to the cloud while preserving existing investments and improving security and control.

As an authorised Enterprise Solution Provider, UXC Connect has the relevant knowledge and experience to accelerate server optimisation.

In 2015, UXC Connect had successfully certified as VMware's Mobility Management partner.

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